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Power cut or burning smell?

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Electrician testing a socket by torchlight during a power cut

Emergency call-outs available

Emergency electrician

Power gone, a breaker that won't reset or a burning smell? Call now — we'll help you make it safe and get the fault fixed.

Is it an emergency?

Call an emergency electrician if you notice:

  • Total or partial loss of power
  • Fuse board or RCD keeps tripping
  • Burning smell, scorch marks or hot sockets
  • Sparking, crackling or buzzing
  • Exposed or damaged wires
  • Water leaking near lights or sockets

While you wait

What to do right now

  1. 1

    Switch off at the main switch

    If it's safe to reach, turn off the main switch on your fuse board.

  2. 2

    Don't touch the fault

    Stay clear of anything sparking, hot, wet or damaged. Keep children and pets away.

  3. 3

    Fire or smoke? Get out

    Leave the property and call the fire service first, then call us.

  4. 4

    Call us

    Tell us what you can see and hear — we'll advise you and get out to you.

Can't talk right now?

Request an emergency call-back

Leave your number and a quick description. Calling is always the fastest way to reach us.

  • We'll talk you through making it safe
  • Clear price before any work
  • Everything tested before we leave
How urgent is it?
Fastest response: call us now on 07000 000 000

No obligation. We only use your details to reply to your request.

Emergency electrical questions

A total or partial loss of power, a burning smell or scorch marks around sockets or switches, sparking, buzzing from the fuse board, exposed wires, or water getting near electrics are all emergencies. If you notice any of these, call us straight away.

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